Bulb Technologies on TM Forum Live! 2017

  • May 17, 2017
From 15-18 May, Bulb Technologies is attending TM Forum Live! in Nice, France. Together with other industry leaders, Bulb is participating in the catalyst Experience Journey Shaping with Data Analytics. This catalyst is aiming at automating cross domain action taking to improve customer experience based on data analytics. The project is introducing an automated decision […]
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CEMPRESSO Boosted by €2 Million Investment from South Central Ventures

  • January 24, 2017
Bulb Technologies raised €2 million to boost further development and global expansion of CEMPRESSO, Bulb’s next-generation solution for Customer Experience Management automation. The investment comes from the venture capital fund South Central Ventures (Enterprise Innovation Fund – ENIF). Investors in the South Central Ventures include European Investment Fund (EIF), European Bank for Restructuring and Development (EBRD) […]
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Bulb Technologies Will Exhibit CEMPRESSO at Broadband World Forum 2016

  • September 20, 2016
What: Broadband World Forum 2016 Where: ExCeL Convention Centre, Royal Victoria Dock, London – Booth A72 When: October 18 – 20, 2016     Bulb Technologies will showcase its solutions at Broadband World Forum 2016. The focus will be on CEMPRESSO, Bulb’s new-concept solution for customer support automation and knowledge management. CEMPRESSO provides automated diagnostics […]
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Bulb to Showcase Telecom and Cable Solutions at ANGA COM 2016

  • April 7, 2016
Bulb Technologies, a leader in broadband service management and customer experience solutions, has announced that it will be exhibiting at ANGA COM 2016 in Cologne, Germany in June. At the show, Bulb representatives will be on-hand with their latest products, including DACS (DHCP/DOCSIS Auto Configuration System) and CEMPRESSO (end-to-end solution for automated diagnostics and guided […]
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Iskon Internet Deploys CEMPRESSO Broadband Diagnostics and Troubleshooting Platform

  • February 22, 2016
Bulb Technologies has announced today that Iskon Internet, a leading alternative operator in Croatia and part of Deutsche Telekom Group, deployed CEMPRESSO, the industry’s most advanced platform for automated broadband diagnostics and guided troubleshooting. “Iskon is using CEMPRESSO in its call center as the main support tool for troubleshooting process automation,” commented Neven Stipcevic, CTO of […]
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B.Net/Vipnet Engage Bulb Technologies for Proactive DOCSIS Service Assurance

  • February 11, 2016
A leader in broadband service management and customer experience solutions, Bulb Technologies has announced today that it has inked a DOCSIS service assurance deal with B.Net, the leading cable operator in Croatia. B.Net is part of Vipnet, one of the two leading mobile operators in the region. Both companies are part of the Telekom Austria Group, TAG. […]
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Bulb Technologies Introduces CEMPRESSO, a New-Concept Platform for Customer Support Process Automation and Knowledge Management

  • June 8, 2015
A leader in broadband service management and customer experience solutions, Bulb Technologies has launched the industry’s most advanced platform for automated broadband diagnostics and guided troubleshooting. CEMPRESSO is a huge leap forward for operators looking for an end-to-end solution for all types of telecommunication services. Until now, platforms were pieced together by system integrators. But with the […]
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Maktel Selects Bulb Technologies for New Service Assurance Project

  • April 26, 2015
Bulb Technologies has announced today that Makedonski Telekom AD (Maktel), a telecom company in the Republic of Macedonia and part of the Deutsche Telekom Group, has awarded Bulb with its service assurance project. Bulb, a leader in broadband service management and customer experience solutions, will deploy a central broadband service assurance platform for Maktel, including the Alcatel-Lucent/Motive ServiceView […]
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BH Telecom Enhances Broadband Offerings with Bulb’s NEPS and Service Assurance Solutions

  • April 6, 2015
It was announced today that BH Telecom (BHT), the incumbent operator in Bosnia and Herzegovina, has engaged Bulb for another broadband service assurance project. Using Bulb’s NEPS (Network Element Provisioning System) BH Telecom will be able to efficiently manage its DSLAM equipment in a multivendor environment. This will enhance the remote provisioning and long-term management of […]
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